Page 1 of 2 12 LastLast
Results 1 to 30 of 39

Thread: Attention All: Steam Update is causing failure of the game to start

  1. #1
    TF Leadership RAF74_Buzzsaw's Avatar
    Join Date
    Oct 2012
    Posts
    11,773
    Post Thanks / Like
    Total Downloaded
    320.64 MB

    Attention All: Steam Update is causing failure of the game to start

    Hello All

    Steam distributed an update of its client today, and with it Cliffs Of Dover Blitz will not start. There is a cpp_crash .dmp file in cppcrash folder in MyDocuments/1S Softclub/

    Analyzing the crash-dump shows:

    Unhandled exception at 0x000000005844AD9D (steamclient64.dll) in 21_03_18__19_43_12_10936_531.dmp: 0xC0000005: Access violation writing location 0x00005AA3BFAB57A7.

    This steamclient64.dll was delivered with the update.

    We are working on this and through 1C to correct this Steam caused problem.

    The only way to avoid this is to stay offline from Steam. (which obviously is not a solution)

    Sorry for the inconvenience.

    Edit:

    It seems a number of games are reporting a problem with this update, so it is not just Blitz.

    https://steamcommunity.com/discussio...4337765757771/
    Last edited by RAF74_Buzzsaw; Mar-21-2018 at 22:29.

  2. #2
    Supporting Member
    Join Date
    Dec 2016
    Posts
    176
    Post Thanks / Like
    Total Downloaded
    62.82 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Windows event viewer has this info for this current problem.


    Faulting application name: Launcher64.exe, version: 1.0.0.0, time stamp: 0x5a636906
    Faulting module name: steamclient64.dll, version: 4.42.16.22, time stamp: 0x5ab00852
    Exception code: 0xc0000005
    Fault offset: 0x000000000085ad9d
    Faulting process ID: 0x3f7c
    Faulting application start time: 0x01d3c1da564142e3
    Faulting application path: E:\SteamLibrary\steamapps\common\IL-2 Sturmovik Cliffs of Dover Blitz\Launcher64.exe
    Faulting module path: C:\Program Files (x86)\Steam\steamclient64.dll
    Report ID: 537c56e7-c9fb-4cfd-ac94-70654c071fd0
    Faulting package full name:
    Faulting package-relative application ID:

    also this..

    Application: Launcher64.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.AccessViolationException
    at <Module>.maddox.steam.StackCS.{dtor}(maddox.steam. StackCS*)
    at maddox.steam.WCloud.isCloudEnabled()
    at ysrzWlDU8OeDskqPNAfYImf4IXI+JlR8J4f8CUslIXvQsgUCMW KX3WG.Dgv0RgpCcHtsXXyhzSdryzORuMd()
    at UkGemLwawDCtTWPglsppdGzA7gR..ctor(Boolean, System.String, Int32)
    at MormaXbC0gZtD6GP3TlF9HiAzcV.wM3ocDJNQvis3awdWXjz4C bklzD()
    at ysrzWlDU8OeDskqPNAfYImf4IXI.fSrC77ccFy4w5jBYVEvbhd CsYR9A(ysrzWlDU8OeDskqPNAfYImf4IXI, System.String[], System.String, System.String)
    at maddox.Launch.Program(System.String[])
    at Launcher.Program.Main(System.String[])


    Microsoft will be right on to the problem..

    Happy hunting.
    Last edited by gonk; Mar-22-2018 at 08:53.

  3. #3
    Team Fusion Artist's Avatar
    Join Date
    Mar 2010
    Posts
    2,866
    Post Thanks / Like
    Total Downloaded
    319.97 MB

    Re: Attention All: Steam Update is causing failure of the game to start


  4. #4
    ATAG Member ATAG_Ribbs's Avatar
    Join Date
    Jan 2012
    Posts
    1,943
    Post Thanks / Like
    Total Downloaded
    4.11 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    It's a steam thing..I wouldn't mess with anything..and let it just play out and let Steam fix it on their end. All you could be doing is causing more problems for yourself in the long run.
    Cheers
    Ribbs

    INTEL I5 4670 /16 MB DDR3/ MSI Z97 PCMATE MB
    MSI GTX 1060 3 GIG
    WIN 7 64
    MS Sidewinder 2 precision pro Saitek x52 throttle quadrant


    By ATAG_Lewis

  5. Likes ATAG_Lewis, ATAG_Snapper liked this post
  6. #5
    Supporting Member Mastiff's Avatar
    Join Date
    Oct 2011
    Posts
    749
    Post Thanks / Like
    Total Downloaded
    0

    Re: Attention All: Steam Update is causing failure of the game to start

    steam update this evening, and still broken CLOD BLitz game.
    " any failure you meet, is never a defeat; merely a set up for a greater come back, "
    "Success is not final, failure is not fatal, it is the courage to continue that counts," Winston Churchill
    " He who never changes his mind, never changes anything,"
    Win 10 64||MSI MPG gaming z690 ddr4||i9x149000k|ddr4-64gb PC3200||RTX 4070-Ti||GAMEMAX 1300W PSUatx3,pcie5 |Win10x64| |turtle beach elite pro 7.1||ViRpiL,T50v2cm|moded MFG Crosswinds||T50Mth||G10 RGB EVGA Keyboard/MouseTorque10|| Reverb G2 VR / PiMax 8Kx
    32 Samsung|||

  7. #6
    Supporting Member IIJG27Rich's Avatar
    Join Date
    Mar 2013
    Location
    Canada
    Posts
    2,486
    Post Thanks / Like
    Total Downloaded
    370.25 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Still not working for me 9:04 am pacific

  8. #7
    Team Fusion Artist's Avatar
    Join Date
    Mar 2010
    Posts
    2,866
    Post Thanks / Like
    Total Downloaded
    319.97 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    The culprit here is a file named steamclient64.dll which came with the Steam Client Update on Wednesday, March 21st, and is (for whatever reason) incompatible with Cliffs Of Dover Blitz. This is why Cliffs Of Dover Blitz crashes on startup. We are working hard on finding a solution and will distribute it as soon as we have one.

  9. #8
    Supporting Member IIJG27Rich's Avatar
    Join Date
    Mar 2013
    Location
    Canada
    Posts
    2,486
    Post Thanks / Like
    Total Downloaded
    370.25 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Thank you Artist

  10. #9
    Public Relations ATAG_Lewis's Avatar
    Join Date
    Jan 2012
    Location
    Sheffield UK
    Posts
    7,253
    Post Thanks / Like
    Total Downloaded
    506.15 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    As if you guys don't have enough to work on!...Oh Boy!
    "The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt.'' - Bertrand Russell
    1.618 - You know this number?
    My Turing machine :CPU: Intel Core i7 2700K 3.50GHz Sandybridge, Motherboard: Asus Maximus IV Extreme -Z Intel Z68 (Socket 1155) PCI-Express DDR3,
    RAM: 8GB (2x4GB) DDR3 Dual Channel Kit, Graphics Card: Nvidia GeForce GTX 970 4096MB GDDR5, OS:Windows 10
    Joystick: Microsoft Sidewinder II ForceFeedback Joystick, Throttle: CH Products Pro Throttle
    ATAG_Lewis Youtube Channel

  11. #10
    Combat pilot Bussard's Avatar
    Join Date
    Feb 2016
    Posts
    194
    Post Thanks / Like
    Total Downloaded
    76.64 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Still not working for me, anyone else playing with steam update?

  12. #11
    Supporting Member DRock's Avatar
    Join Date
    Feb 2013
    Location
    Ontario, Canada
    Posts
    3,195
    Post Thanks / Like
    Total Downloaded
    164.95 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Quote Originally Posted by Bussard View Post
    Still not working for me, anyone else playing with steam update?
    What's it doing?

    Crash on start-up?

  13. #12
    Combat pilot Bussard's Avatar
    Join Date
    Feb 2016
    Posts
    194
    Post Thanks / Like
    Total Downloaded
    76.64 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Quote Originally Posted by DRock View Post
    What's it doing?

    Crash on start-up?
    Yes, crash on start up. Still no fix?

  14. #13
    Supporting Member III./ZG76_Saipan's Avatar
    Join Date
    Sep 2012
    Location
    orange county, california
    Posts
    1,042
    Post Thanks / Like
    Total Downloaded
    3.0 KB

    Re: Attention All: Steam Update is causing failure of the game to start

    Quote Originally Posted by Bussard View Post
    Yes, crash on start up. Still no fix?
    game works fine now...delete the cache folder, verify files, update gpu drivers
    ASUS Z370-A, i5 8600k, CM haf-x, EVGA gtx 1660 Ti SC ACX, Antec HC 850, Samsung 120GB SSD , WD Black 1TB, Corsair GSkill 16GB, Creative SB Recon, Creative G500 5.1, ASUS VS248h-P
    Me-110 Black 17 with Hptmn. Hans "AWAC" Warsteiner
    :
    Trust me , I fly a Bf 110 (C2-->C7)

  15. #14
    Supporting Member DRock's Avatar
    Join Date
    Feb 2013
    Location
    Ontario, Canada
    Posts
    3,195
    Post Thanks / Like
    Total Downloaded
    164.95 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Quote Originally Posted by Bussard View Post
    Yes, crash on start up. Still no fix?
    Yes, it's fixed. Restarting Steam after fix should have fixed it.

    First, try clearing your cache folder for Cod.

    I reinstalled Steam after fix, as well as CoD, just to get a clean start again. it takes about ten minutes.

    Make sure you copy your confuser.ini and user.ini so you can restore loadouts and controls.

  16. #15
    Combat pilot Bussard's Avatar
    Join Date
    Feb 2016
    Posts
    194
    Post Thanks / Like
    Total Downloaded
    76.64 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Quote Originally Posted by DRock View Post
    Yes, it's fixed. Restarting Steam after fix should have fixed it.

    First, try clearing your cache folder for Cod.

    I reinstalled Steam after fix, as well as CoD, just to get a clean start again. it takes about ten minutes.

    Make sure you copy your confuser.ini and user.ini so you can restore loadouts and controls.

    I did a fresh install of Steam and Clod including the 1c soft folder, still the same result no start up.
    Last edited by Bussard; Apr-05-2018 at 19:59.

  17. #16
    Supporting Member DRock's Avatar
    Join Date
    Feb 2013
    Location
    Ontario, Canada
    Posts
    3,195
    Post Thanks / Like
    Total Downloaded
    164.95 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Quote Originally Posted by Bussard View Post
    I did a fresh install of Steam and Clod including the 1c soft folder, still the same result no start up.
    when did you last have it running?

    any changes to your computer recently? driver updates, windows updates, NVidia,....?

  18. #17
    Student Pilot
    Join Date
    Mar 2017
    Location
    The bowels of hell itself.
    Posts
    1
    Post Thanks / Like
    Total Downloaded
    95.64 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Thanks for including me!

  19. #18
    Combat pilot Bussard's Avatar
    Join Date
    Feb 2016
    Posts
    194
    Post Thanks / Like
    Total Downloaded
    76.64 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Quote Originally Posted by DRock View Post
    when did you last have it running?

    any changes to your computer recently? driver updates, windows updates, NVidia,....?
    No updates, I ran it the last time mid March, tried to run it today. No further changes. Clod and Clod Blitz both not working and the 1C Softclub folder is disappeared.

  20. #19
    Supporting Member DRock's Avatar
    Join Date
    Feb 2013
    Location
    Ontario, Canada
    Posts
    3,195
    Post Thanks / Like
    Total Downloaded
    164.95 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Quote Originally Posted by Bussard View Post
    No updates, I ran it the last time mid March, tried to run it today. No further changes. Clod and Clod Blitz both not working and the 1C Softclub folder is disappeared.
    That missing folder might be an issue. The game won't run without it.

    The 1c folder should be located in - This PC>Documents folder. The reinstall should have replaced it.


    Did you get rid of all associated files when you did the reinstall? It doesn't sound like you are getting a clean install.

    As Saipan said earlier, try verifying files.
    Last edited by DRock; Apr-05-2018 at 21:41.

  21. #20
    Combat pilot Bussard's Avatar
    Join Date
    Feb 2016
    Posts
    194
    Post Thanks / Like
    Total Downloaded
    76.64 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    As Saipan said earlier, try verifying files.[/QUOTE]


    Verifying files, what do you mean with that?

  22. #21
    Supporting Member DRock's Avatar
    Join Date
    Feb 2013
    Location
    Ontario, Canada
    Posts
    3,195
    Post Thanks / Like
    Total Downloaded
    164.95 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    How to verify files on Steam?

    Verify Integrity of Game Files. Restart your computer and launch Steam. From the Library section, right-click on the game and select Properties from the menu. Select the Local files tab and click the Verify integrity of game files... button. Steam will verify the game's files - this process may take several minutes.

  23. #22
    Combat pilot Bussard's Avatar
    Join Date
    Feb 2016
    Posts
    194
    Post Thanks / Like
    Total Downloaded
    76.64 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Quote Originally Posted by DRock View Post
    How to verify files on Steam?

    Verify Integrity of Game Files. Restart your computer and launch Steam. From the Library section, right-click on the game and select Properties from the menu. Select the Local files tab and click the Verify integrity of game files... button. Steam will verify the game's files - this process may take several minutes.
    I just did, all files are okay. No 1C Softclub folder in documents.

  24. #23
    Supporting Member DRock's Avatar
    Join Date
    Feb 2013
    Location
    Ontario, Canada
    Posts
    3,195
    Post Thanks / Like
    Total Downloaded
    164.95 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Quote Originally Posted by Bussard View Post
    I just did, all files are okay. No 1C Softclub folder in documents.
    You should have a 1Csoftclub folder in there. That might be your issue right there.

    Try reinstalling CoD one more time. Your Steam should be fine. Make sure Steam 'Cloud' is unselected.

    Not sure why this folder would have disappeared.

  25. #24
    Combat pilot Bussard's Avatar
    Join Date
    Feb 2016
    Posts
    194
    Post Thanks / Like
    Total Downloaded
    76.64 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Quote Originally Posted by DRock View Post
    You should have a 1Csoftclub folder in there. That might be your issue right there.

    Try reinstalling CoD one more time. Your Steam should be fine. Make sure Steam 'Cloud' is unselected.

    Not sure why this folder would have disappeared.

    No did not work, I guess it is game over for me.

  26. #25
    ATAG Member ATAG_kiwiflieger's Avatar
    Join Date
    Jan 2017
    Location
    Top of the South, New Zealand
    Posts
    664
    Post Thanks / Like
    Total Downloaded
    121.95 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Bussard, try getting an event log from the windows Event Viewer to see what went wrong. It will give you the faulting module name which helps to narrow down the issue.

    Attempt to launch Cliffs first so you don't have to scroll down through other stuff when finding the log. Win+R opens the Run window; type 'eventvwr' into the box and hit enter. Select Windows logs in the left hand list that appears in the window and then Application. In the list that shows up in the centre of the window there will be a few error events - find the ones associated with Launcher64.exe and paste the logs here for the technically inclined (boffins) to have a look at.


    "Speed is life. Altitude is life insurance. Surprise is key."


    ~ AMD FX-4100 3.6GHz (OC to 4GHz) ~ 8GB RAM ~ ASUS GTX1050Ti Phoenix 4GB ~
    T.16000M ~ TWCS Throttle ~ TFRP Pedals ~ DIY IR Headtracker


  27. #26
    Combat pilot Bussard's Avatar
    Join Date
    Feb 2016
    Posts
    194
    Post Thanks / Like
    Total Downloaded
    76.64 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Quote Originally Posted by ATAG_kiwiflieger View Post
    Bussard, try getting an event log from the windows Event Viewer to see what went wrong. It will give you the faulting module name which helps to narrow down the issue.

    Attempt to launch Cliffs first so you don't have to scroll down through other stuff when finding the log. Win+R opens the Run window; type 'eventvwr' into the box and hit enter. Select Windows logs in the left hand list that appears in the window and then Application. In the list that shows up in the centre of the window there will be a few error events - find the ones associated with Launcher64.exe and paste the logs here for the technically inclined (boffins) to have a look at.

    Naam van toepassing met fout: Launcher64.exe, versie: 1.0.0.0, tijdstempel: 0x5a636906
    Naam van module met fout: KERNELBASE.dll, versie: 10.0.16299.334, tijdstempel: 0x6369e29f
    Uitzonderingscode: 0xe0434352

  28. Likes ATAG_kiwiflieger liked this post
  29. #27
    Team Fusion ♣_Spiritus_♣'s Avatar
    Join Date
    Dec 2013
    Location
    The Demon-Haunted World: Science as a Candle in the Dark
    Posts
    5,600
    Post Thanks / Like
    Blog Entries
    2
    Total Downloaded
    0

    Re: Attention All: Steam Update is causing failure of the game to start

    Turn off any virus protection and DL again and launch. The folder in mydocuments needs to be created.

  30. #28
    Combat pilot Bussard's Avatar
    Join Date
    Feb 2016
    Posts
    194
    Post Thanks / Like
    Total Downloaded
    76.64 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Quote Originally Posted by 69th_Spiritus_Mortem View Post
    Turn off any virus protection and DL again and launch. The folder in mydocuments needs to be created.
    I downloaded Microsoft Visual C+++ from IL-2 BOS, and that did the trick, it's working again. Thanks for the support guys!

  31. #29
    Supporting Member DRock's Avatar
    Join Date
    Feb 2013
    Location
    Ontario, Canada
    Posts
    3,195
    Post Thanks / Like
    Total Downloaded
    164.95 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Can this fix be obtained anywhere else?

    What caused this, and how did this fix work?

    The info could help others.

  32. #30
    ATAG Member ATAG_Dave's Avatar
    Join Date
    Mar 2014
    Location
    Bedfordshire, England
    Posts
    2,862
    Post Thanks / Like
    Total Downloaded
    88.77 MB

    Re: Attention All: Steam Update is causing failure of the game to start

    Since the Steam issue I have been unable to get Clod to launch at all.

    I have (twice) uninstalled the game via steam, deleted the 1csoftclub folder in its entirety. Renstalled with anti virus disabled....but when i try to start the game i get the IL2: Sturmovik/Blitz screen come up and then it just stops and when i alt tab it says the programme has stopped working.

    I have updated .net framework...I have verified integrity of game files and it says all good. I do not have the pre-blitz version installed on this computer.

    Im a bit stuck as to what else to try? I dont have anything like overwolf / steam / notifier overlays installed...

    Windows 7 user (pre the steam issue the game worked fine but i did always have to change personalisation to Windows Classic to get it to launch, obviously ive tried that as pert of the above but to no avail). My windows is up to date. I use Nvidia and the driver version im using is 385.69 (not the latest)

    Any help to get me back in the clod skies much appreciated

    S!

Page 1 of 2 12 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •