Attention All: Steam Update is causing failure of the game to start

[ATAG_kiwiflieger]

Dave,

...try getting an event log from the windows Event Viewer to see what went wrong. It will give you the faulting module name which helps to narrow down the issue.

Attempt to launch Cliffs first so you don't have to scroll down through other stuff when finding the log. Win+R opens the Run window; type 'eventvwr' into the box and hit enter. Select Windows logs in the left hand list that appears in the window and then Application. In the list that shows up in the centre of the window there will be a few error events - find the ones associated with Launcher64.exe and paste the logs here for the technically inclined (boffins) to have a look at.

[ATAG_Dave]

Dave,

you mean this gobbledegook ?

Faulting application name: Launcher64.exe, version: 1.0.0.0, time stamp: 0x5a636906
Faulting module name: ntdll.dll, version: 6.1.7601.24059, time stamp: 0x5aa1fa91
Exception code: 0xc0000374
Fault offset: 0x00000000000bf6b2
Faulting process id: 0x1928
Faulting application start time: 0x01d3d195be43a4ee
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\IL-2 Sturmovik Cliffs of Dover Blitz\Launcher64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 02d3a789-3d89-11e8-b358-74d435bebd69

[ATAG_Torian]

Just clutching at straws here.
U updated Dot Net but did u try a re-install of Visual C (64bit). The 2015 version comes with the game so not sure whether it's the 2015 or 2017 version needed. The 2015 and 2017 versions can be found here:

https://support.microsoft.com/en-au/...al-c-downloads

Also in Steam make sure u have opted out of Betas in the old 4.32 version of CloD.
If u still have the old version of CloD in Steamapps I would move it or even better uninstall it via Steam.
In Steam-->Settings-->Downloads....Clear the Download cache. Then uninstall Blitz and re-install it.

Win7 finally became such a royal PIA with wanting to install updates that rendered CloD unusable that I upgraded to Win 10 on my gaming PC and it hasn't missed a beat.
Not sure if a Win10 upgrade is an option for u but if it is u will have far less grief.

Hang in there m8, there has to be a solution.

[ATAG_Dave]

Just clutching at straws here.
U updated Dot Net but did u try a re-install of Visual C (64bit). The 2015 version comes with the game so not sure whether it's the 2015 or 2017 version needed. The 2015 and 2017 versions can be found here:

https://support.microsoft.com/en-au/...al-c-downloads

Also in Steam make sure u have opted out of Betas in the old 4.32 version of CloD.
If u still have the old version of CloD in Steamapps I would move it or even better uninstall it via Steam.
In Steam-->Settings-->Downloads....Clear the Download cache. Then uninstall Blitz and re-install it.

Win7 finally became such a royal PIA with wanting to install updates that rendered CloD unusable that I upgraded to Win 10 on my gaming PC and it hasn't missed a beat.
Not sure if a Win10 upgrade is an option for u but if it is u will have far less grief.

Hang in there m8, there has to be a solution.

Thanks Torian - I tried all those things but same out come with same error log output

[ATAG_Torian]

More straws then....did u move or delete the old 1C Softclub folder from Documents b4 installing Blitz ?
Steam cloud is off ?

[DD_FT]

you mean this gobbledegook ?

Faulting application name: Launcher64.exe, version: 1.0.0.0, time stamp: 0x5a636906
Faulting module name: ntdll.dll, version: 6.1.7601.24059, time stamp: 0x5aa1fa91
Exception code: 0xc0000374
Fault offset: 0x00000000000bf6b2
Faulting process id: 0x1928
Faulting application start time: 0x01d3d195be43a4ee
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\IL-2 Sturmovik Cliffs of Dover Blitz\Launcher64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 02d3a789-3d89-11e8-b358-74d435bebd69

Google shows me this link: https://theairtacticalassaultgroup.c...ad.php?t=27256
Could it be you have a USB Hub connected, and or a Logitech device? Check that thread, might help... (For sure, it does not explain why it worked before the steam update, and not afterwards... but... )

Good Luck!

[ATAG_Septic]

you mean this gobbledegook ?

Faulting application name: Launcher64.exe, version: 1.0.0.0, time stamp: 0x5a636906
Faulting module name: ntdll.dll, version: 6.1.7601.24059, time stamp: 0x5aa1fa91
Exception code: 0xc0000374
Fault offset: 0x00000000000bf6b2
Faulting process id: 0x1928
Faulting application start time: 0x01d3d195be43a4ee
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\IL-2 Sturmovik Cliffs of Dover Blitz\Launcher64.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 02d3a789-3d89-11e8-b358-74d435bebd69

Hi Dave,

ntdll.dll errors could be caused by a multitude of problems but my next move in your position would be an NVidia driver re-install.

Septic.

[ATAG_Dave]

Google shows me this link: https://theairtacticalassaultgroup.c...ad.php?t=27256
Could it be you have a USB Hub connected, and or a Logitech device? Check that thread, might help... (For sure, it does not explain why it worked before the steam update, and not afterwards... but... )

Good Luck!

Thanks DD_FT - I have no powered USB hub and though i have a FFB steering wheel it is not connected to my PC when trying to launch clod

More straws then....did u move or delete the old 1C Softclub folder from Documents b4 installing Blitz ?
Steam cloud is off ?

Thanks Torian - Yes i deleted the 1c soft..folder before re installing. Im 99% certain steam cloud is off but will double check

Hi Dave,

ntdll.dll errors could be caused by a multitude of problems but my next move in your position would be an NVidia driver re-install.

Septic.

Thanks Septic - assuming i have steam cloud off as Torian says ill try this next

[ATAG_Dave]

Google shows me this link: https://theairtacticalassaultgroup.c...ad.php?t=27256
Could it be you have a USB Hub connected, and or a Logitech device? Check that thread, might help... (For sure, it does not explain why it worked before the steam update, and not afterwards... but... )

Good Luck!

Ok this post got me thinking about something else which is that when i use my steering wheel i use a programme called v joy. This was enabled by default. I disabled it and BINGO - clod launches normally - so thank you very much (& thanks to everyone who tried to help)

S!