Friend has a problem. Game keeps crashing

**IIJG27Rich** · Dec-23-2018, 18:23

A friend has a problem with the game crashing on win 7. This all started with Blitz. He has to come in here and explain in more detail but do you have any suggestions for a fix?

**ATAG_Torian** · Dec-23-2018, 20:41

One of the major problems of Win 7 & CloD is the Windows updates. This is the reason I upgraded to Win10. Win7 keeps wanting to instal a particular update associated with IE10 and above that crashes CloD. If u do a search in the stickied threads above then u will find which KB update it is. The problem for me was that the update was necessary to run DCS hence Win7 had to b ditched finally. There are other reasons for crashes that u will also find in the above stickied threads.

**IIJG27Rich** · Dec-23-2018, 20:41

I told him about this

https://theairtacticalassaultgroup.c...ead.php?t=4123

**SIA_Sp00k** · Dec-24-2018, 01:30

What Torian says as my first guess.

Second stabs, if he is on full screen, get him to try pseudo mode in the in-game video settings. Also, ensure there are no overlays running (Steam, TS etc) Clod hates them.

**Pans** · Dec-24-2018, 06:36

Presuming that your friend isn't averse to updating to Win 10 for other reasons, you do realise that is probably the easiest solution and one that he can still do for the price of free?

**IIJG27Rich** · Dec-24-2018, 10:54

Havem't heard back yet

**ATAG_Ribbs** · Dec-24-2018, 11:54

Also have him try and start it up without joysticks/ pedals plugged in see if it will start up.

**ATAG_Ribbs** · Dec-24-2018, 11:57

Get his computer specs if possible as well. That will help. Is he using a powered USB hub? Try disconnecting that.

**TWC_SLAG** · Dec-24-2018, 16:04

Originally Posted by TWC_Sp00k

What Torian says as my first guess.

Second stabs, if he is on full screen, get him to try pseudo mode in the in-game video settings. Also, ensure there are no overlays running (Steam, TS etc) Clod hates them.

Spook,

Lately, I have been getting crashes in Win10, and am using full screen mode. Would it also help me to switch to pseudo?

Also, I of course use Steam to get into CloD and TS, don’t know much about “overlays”. How would I know if I have some?

Thanks,

SLAG

**DUI** · Dec-24-2018, 16:37

If your friend uses two monitors, he needs to deactivate one of them.

**IIJG27Rich** · Dec-24-2018, 18:49

He says it's running now, something about an ini file

**SIA_Sp00k** · Dec-24-2018, 19:02

Originally Posted by TWC_SLAG

Spook,

Lately, I have been getting crashes in Win10, and am using full-screen mode. Would it also help me to switch to pseudo?

Also, I of course use Steam to get into CloD and TS, don’t know much about “overlays”. How would I know if I have some?

Thanks,

SLAG

Full screen is the suck Slag. Use Pseudo. Won't make a difference to the game. Some report the small loss of FPS. I have never seen it.

I wouldn't use Steam to enter the game. Create a shortcut icon from your .exe and go in that way. Steam overlay is found by:

1. Opening Steam, (Right click Steam icon, bottom right of the desktop where the up arrow (Chevron) is.
2. go to "settings",
3, Go to "Ingame"
4, Deselect "Enable the Steam Overlay while in-game"

**Steerpots** · Dec-26-2018, 07:35

The update associated with Win 7 and IE is KB2670838.

I deleted the update and stopped Win Update trying to reinstall it, the problem went away immediately and permanently , however there is a consequence ...
your Internet Explorer will not be the latest and may not be compatible with some websites.

That being said I am a Firefox type of guy so losing IE was no issue for me.

TWC Steerpots