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Thread: Sudden Rash of game crashes

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    ATAG Member ATAG_Dave's Avatar
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    Sudden Rash of game crashes

    The game had been running fine on my system until this evening. I havnt made any changes to the PC, no software installed, no windows updates or anything. Ive flown several times over the past week (online and offline) with no issues. I always have to personalise the desktop to windows basic before I launch the game which was always the case before as otherwise it just crashes all the time.

    It crashed twice initially tonight on spawn in. Then the next time I got a block message thing from Avast saying I had to re start my PC to ad clodlauncher.exe (I cant remember the actual name of the launcher but hopefully you know what I mean) to the virus chest or something. So I did.


    So i re boot. Try again. This time i get an error message from steam saying the game update had failed. I tried again and this time it said it was updating the game and I got a little progress bar thing (i dont know why it was updating as i was on 4.55 already??) The game started up. Spawned in. Crashed. Tried again - this time i spawned in ok, got up and flying for about an hour, dove on some bombers, literally pulled the trigger....and freeze. AAAAGGGHHH lol.


    Sytem Specs:
    Windows 7 (all up to date)
    i5 4690k
    GTX 1070
    16Gb Ram
    1TB SSD

    Microsoft sidewinder FFB2.

    I use the Thrustmaster TARGET software. I had team speak and Track IR running....cant think of anything else

    Any pointers much appreciated

    S!

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    ATAG Member ATAG_Highseas's Avatar
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    Re: Sudden Rash of game crashes

    My entire machine froze up today... about 30 minutes or so in... over Bolougne.

    rebooted... everything fine.

    hasn't happened before

    (or at least not like that...)


    I dont use Avast... just regular Windows 10 defender


    hang in there Dave.....

    You can't get away again just yet.....



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  4. #3
    Supporting Member TWC_SLAG's Avatar
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    Re: Sudden Rash of game crashes

    Starting last night, I have been unable to change aircraft type without the game crashing. Everything works fine if I fly the plane shown for the airfield I chose.
    Win 10 64 bit 2T Hard Drive 500GB SSD ASUS B250 motherboard
    Intel i7 7700 3.6ghz CPU GTX1080 Graphics Card OC
    16 DDR4 Ram Track IR5 49" LG LED 4K 60hz
    Warthog HOTAS CH Pedals 2xCougar MFDs Gametrix seat pad

    League City, TX

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    Supporting Member III./ZG76_Ezzie's Avatar
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    Re: Sudden Rash of game crashes

    Long shot. Sometimes steam reactivates steam overlay on my system without telling me and i get similar system crashes. Worth checking just in case.

    Hope u get it sorted.

    Ps Good to see u back Dave btw.

    Ezzie

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    Re: Sudden Rash of game crashes

    This sounds very similar to what I have been experiencing since a few weeks (was fine before).

    See my other thread: https://theairtacticalassaultgroup.c...ad.php?t=30712

    Btw this happens both in singleplayer and multiplayer mode...

    Since we seem to be more and more to experience similar, it may be time to somehow join efforts and try to solve this issue.

    Perhaps first step would be to identify common settings/apps running in the background, etc...?

    I wish I knew enough about technology to help more. Already posted the error logs which I believe may be helpful to someone who knows how to read them. Happy to participate in debugging session(s) with someone who understands this stuff.

    My next intented step is to setup a "clean" account on my PC, dedicated to CLOD, on which I would not have any other program or app installed (such as Googledrive, dropbox, Outlook, etc.). Just Steam, CLOD, Teamspeak, Notifyer, and whatever is needed to run CLOD, nothing else. Will report back here if I see any difference.

    NFY

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    Supporting Member TWC_SLAG's Avatar
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    Re: Sudden Rash of game crashes

    I understand there was a Windows update on April 10th. The same day I started having the problem I described above. Coincidence?

    TWC_SLAG
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    ATAG Member ATAG_Dave's Avatar
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    Re: Sudden Rash of game crashes

    Thank you fellas.

    @ Ezzie - i just checked and the steam overlay is not ticked so its not that. Good to be back - funnily enough on my first sortie back i took off from eastchurch and headed south - I remembered i often used to see your 110 perched up there somewhere.... so i thought id best check....sure enough there you were, first enemy i saw upon my return thankfully i sneaked off unoticed on that occasion

    @ Noofy - yeah happy to share stuff to find anything common. I havnt had much chance to fly since I had the problem, just for one evening. I have stopped running the TARGET software that i was using so I will see if that makes any difference - i certainly had no problems in that one session since. Other that that the only programs i have running when i play are team speak and Track Ir. I have something called trading paints running in the back ground also which is to do with another sim altogether. Im not very technical Im afraid - i dont even know where to look for an error log???

    @ TWC - yes i always dread the windows updates - a necessary evil though!

    S!

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    Re: Sudden Rash of game crashes

    I read somewhere that crashes may happen if 32bit apps are running in the background.
    At least when the error message is ntdll.dll related...
    But this is like chinese to me

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    Re: Sudden Rash of game crashes

    Quote Originally Posted by ATAG_Dave View Post
    - i dont even know where to look for an error log???
    S!

    You have to turn error logging on


    As this quote from Buzzsaw

    This is done in the conf.ini file in your Documents/1C SoftClub/il-2 sturmovik cliffs of dover/ folder.

    
    [Console]

    IP=20001
    UseStartLog=1
    WRAP=1
    PAUSE=1
    HISTORY=1024
    HISTORYCMD=1024
    PAGE=20
    LOG=1
    LOGTIME=1
    LOAD=console.cmd
    SAVE=console.cmd
    LOGFILE=log.txt
    LOGKEEP=1

    This keeps a record of the game operation in a file called: log.txt

    When you have a problem, open the log file, look at what is there and post it in the technical assistance forum.


    It does have a slight performance hit apparently (never noticed it myself) so probably wise to switch it off again at some point
    Last edited by ATAG_Highseas; Apr-12-2019 at 14:06.


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    Re: Sudden Rash of game crashes

    Yes, and another source of log files is in windows' "event viewer".
    After a crash happens, open the windows search menu (the magnifying glass to the right of the windows icon at the bottom left of your taskbar), type "event viewer", then look under windows logs > applications and identify the concerned error message(s)
    Noofy

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    ATAG Member ATAG_Torian's Avatar
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    Re: Sudden Rash of game crashes

    Windows 7 has a bad habit of installing that KB2670838 update that will always crash CloD unless uninstalled. If u run Internet Explorer 10 or above then u have that update as it gets installed with it. Best fix=get your free upgrade to Windows 10. https://theairtacticalassaultgroup.c...ead.php?t=3528

    For Windows 10 users, try re-installing your video card driver especially if u notice crashes just after a Windows update. Or better still check if u have the latest driver and then install that.
    System specs:
    Gaming laptop: Metabox P750ZM, CPU Intel i7-4790K @ 4GHz, GTX 980m with 8Gb DDR5 VRAM, 16Gb Dual channel DDR3 RAM, 2 x Samsung EVO 840 500Gb SSDs, Win10 Home 64bit.

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    Re: Sudden Rash of game crashes

    https://theairtacticalassaultgroup.c...l=1#post322796

    This still works if you want to upgrade. You may not want to.... and I'm offering no advice!

    I did it three days ago on my wife's lap top.

    Only issue i had was that weirdly her wifi then stopped working.

    I deleted the wifi driver and rebooted and it sorted itself out.


    Ive done it on three other machines with no issues at all.


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    - Virpil T50 Mongoos with Warthog Grip plus Extension Set -
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    - Slaw Device 109 Cam Rudder Pedals -
    - HighseasPeripherals(tm) - Engine Switch Panel - Munitions Switch Panel - Throttle Quadrant Trim Box - Helicopter Collective - Analogue Brake Lever -

    (Operated by a 1972 Standard Issue Talking Monkey)

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    Re: Sudden Rash of game crashes

    Happened again...

    Updated my error log files here: https://theairtacticalassaultgroup.c...l=1#post331777

    Heeeeelp !!

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    Re: Sudden Rash of game crashes

    Quote Originally Posted by Noofy View Post
    Happened again...

    Updated my error log files here: https://theairtacticalassaultgroup.c...l=1#post331777

    Heeeeelp !!
    What r ur system specs and what OS r u running?
    Have u noted the above recommendations?
    System specs:
    Gaming laptop: Metabox P750ZM, CPU Intel i7-4790K @ 4GHz, GTX 980m with 8Gb DDR5 VRAM, 16Gb Dual channel DDR3 RAM, 2 x Samsung EVO 840 500Gb SSDs, Win10 Home 64bit.

    Gaming PC: Asus Rampage III Gene mobo, i7 960 3.2Ghz cpu (running at 3.8Ghz), Noctua dual HS & fan cpu cooler, 24GB Kingston 1600mhz triple channel ram, Samsung EVO 500GB SSD, Corsair 750w psu, EVGA GTX 1070 6GB vram vid card, Windows 10 Pro 64bit.

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    Re: Sudden Rash of game crashes

    Quote Originally Posted by ATAG_Torian View Post
    What r ur system specs and what OS r u running?
    Have u noted the above recommendations?
    Win10 64bit pro
    i7 16GB RAM, GTX1050

    All details in my other post, including suggestions that I tried...

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    Re: Sudden Rash of game crashes

    This is done in the conf.ini file in your Documents/1C SoftClub/il-2 sturmovik cliffs of dover/ folder.

    
    [Console]

    IP=20001
    UseStartLog=1
    WRAP=1
    PAUSE=1
    HISTORY=1024
    HISTORYCMD=1024
    PAGE=20
    LOG=1
    LOGTIME=1
    LOAD=console.cmd
    SAVE=console.cmd
    LOGFILE=log.txt
    LOGKEEP=1

    This keeps a record of the game operation in a file called: log.txt

    When you have a problem, open the log file, look at what is there and post it in the technical assistance forum.
    Let's try to proceed in " steps".

    First of all do what's indicated in the quote above...your logfiles posted until now are from Windows...we need also the game log file to possibly solve your problem

    *Important note: When the crash occours copy the game log file BEFORE starting again the game or it will be overwritten!!!
    Last edited by SKG 210_Mölders; Apr-14-2019 at 23:42.

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    Re: Sudden Rash of game crashes

    I have the settings as you suggested.
    There is no error reporting in the CLOD log file, only the windows files.
    It just happened once and I have attached the corresponding error to my first post in the other thread (it was about one image it could not load from the cache). Did not report any error since.
    Just the windows error logs.
    Not sure how to interpret this...
    And by the way my CLOD log file is not overwritten each time I restart the game. The same file gets incrementally amended.

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    Re: Sudden Rash of game crashes

    Have you tried disable your antivirus software?

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    Re: Sudden Rash of game crashes

    Try also to read\try these:

    LINK: https://steamcommunity.com/app/75453...5882929591275/

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    Re: Sudden Rash of game crashes

    Something similar to your problem: https://forum.il2sturmovik.com/topic...ashs-on-start/

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    Re: Sudden Rash of game crashes


    Visit also the SKG 210 Facebook Group at this link: SKG 210 Facebook Group
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    Re: Sudden Rash of game crashes

    Thanks for the links Mölders.
    Yes I have already seen many of these, however since they are 2 years old for most I was wondering whether the solutions suggested were still valid after the subsequent patches.
    Anyway I’ll keep on trying.
    Following last update of NVIDIA drivers two days ago, I ran CLOD for a few hours yesterday in SP mode, as well as on DD and ATAG servers.
    Many respawns (thanks to Moose kills...) and no crash so far.
    I’ll monitor for a few more days before declaring it solved.


    EDIT: Problem NOT solved.
    Will reinstall CLOD on SSD (same as Steam) as opposed to HDD as it is currently installed.
    To be followed...

    EDIT: Nope, the re-install did not solve it. Still crashing but less frequetly it seems..

    Continuing this topic on my other thread that has all the details:
    https://theairtacticalassaultgroup.c...975#post331975
    Last edited by Noofy; Yesterday at 22:22.

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