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Thread: Crashing to desktop has started. Mysterious message box

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    Crashing to desktop has started. Mysterious message box

    Crashing to desktop has started for me during the sim - most annoying. There appears to be a message box being flashed up on screen which is causing it to crash sometimes. It flashes on and off much too quick to read. How might I go about identifying this message box and the program that is flashing it up. Hope someone can help!!!! Thanks!

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    Re: Crashing to desktop has started. Mysterious message box

    Quote Originally Posted by SIGNALNORTH View Post
    Crashing to desktop has started for me during the sim - most annoying. There appears to be a message box being flashed up on screen which is causing it to crash sometimes. It flashes on and off much too quick to read. How might I go about identifying this message box and the program that is flashing it up. Hope someone can help!!!! Thanks!
    Sounds like you have notifications on somewhere outside your game.

    Windows update, or possibly a driver update.


    Solution: update all or turn off notifier.

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    Re: Crashing to desktop has started. Mysterious message box

    Quote Originally Posted by SIGNALNORTH View Post
    Crashing to desktop has started for me during the sim - most annoying. There appears to be a message box being flashed up on screen which is causing it to crash sometimes. It flashes on and off much too quick to read. How might I go about identifying this message box and the program that is flashing it up. Hope someone can help!!!! Thanks!
    Please post your system specifications as well as a logfile of the crash.

    See pinned posts here for common crash causes:

    https://forum.il2sturmovik.com/forum...al-assistance/

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    Re: Crashing to desktop has started. Mysterious message box

    Follow Buzzsaw's guidance above, but you should be able to ALT+TAB to view the underlying messagebox if you need to.

    Quote Originally Posted by SIGNALNORTH View Post
    Crashing to desktop has started for me during the sim - most annoying. There appears to be a message box being flashed up on screen which is causing it to crash sometimes. It flashes on and off much too quick to read. How might I go about identifying this message box and the program that is flashing it up. Hope someone can help!!!! Thanks!

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    Re: Crashing to desktop has started. Mysterious message box

    Drock Buzzsaw and Slipstream thank you for replying and trying to help, can I ask where do I find my system spec and also where do I find logfile? (and what do I use to open it with?) Thanks! Sorry for such basis questions. Thanks for your patience.

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    Re: Crashing to desktop has started. Mysterious message box

    Quote Originally Posted by SIGNALNORTH View Post
    Drock Buzzsaw and Slipstream thank you for replying and trying to help, can I ask where do I find my system spec and also where do I find logfile? (and what do I use to open it with?) Thanks! Sorry for such basis questions. Thanks for your patience.
    The system specifications you can get by right-clicking on the "My Computer" icon on your desktop, and selecting properties. This should indicate you the Processor, installed memory, and system type.

    For the graphic card, you should be able to get this from the graphics card driver.

    For the logfile, you can get it from the "My computer" icon on your desktop as well. Right click it, and select Manage, then go to Event Viewer > Windows Logs > Application. This will list all errors/warnings logged by windows with a time stamp. You should select the one that has the same time as when the crash happened. If you do that just after the crash it should be the top one.

    This is one way... Another way is to type "event viewer" in the windows search box

    Whatever you do it is good practice to create a "restore point" before you change anything. Type "restore point" in the windows search box and follow instructions.

    Good luck
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    Re: Crashing to desktop has started. Mysterious message box

    Thanks for the replies again. Well I simply switched off notifications and so far it has been great! Fingers crossed.Thanks! If the trouble re-emerges I will follow all your further instructions. Great help, thanks again

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    Re: Crashing to desktop has started. Mysterious message box

    Seemingly NOT cured after all! DOH!

    ok so system is:-

    AMD A10 7800 Radeon R7 12 computer cores 4c+8G 3.50 gl

    ram 12.gb

    64 bit

    windows 8.1

    event viewer windows log application showed this:-

    Outlook loaded the following add-in(s): Name: Microsoft Exchange Add-in Description: Exchange support for Unified Messaging, e-mail permission rules, and calendar availability. ProgID: UmOutlookAddin.FormRegionAddin GUID: {F959DBBB-3867-41F2-8E5F-3B8BEFAA81B3} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Microsoft Office\Root\Office16\ADDINS\UmOutlookAddin.dll Boot Time (Milliseconds): 16 Name: Outlook Social Connector 2016 Description: Connects to social networking sites and provides people, activity, and status information. ProgID: OscAddin.Connect GUID: {2163EB1F-3FD9-4212-A41F-81D1F933597F} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Microsoft Office\Root\Office16\SOCIALCONNECTOR.DLL Boot Time (Milliseconds): 16 Name: OneNote Notes about Outlook Items Description: Adds Send to OneNote and Notes about this Item buttons to the command bar ProgID: OneNote.OutlookAddin GUID: {93E5752E-B889-47C5-8545-654EE2533C64} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Microsoft Office\Root\Office16\ONBttnOL.dll Boot Time (Milliseconds): 15 Name: iCloud Outlook Add-in Description: iCloud Outlook Addin ProgID: Apple.DAV.Addin GUID: {D9BB00EA-0FB5-4032-AD67-65C6E0CDEDC0} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Common Files\Apple\Internet Services\APLZOD32.dll Boot Time (Milliseconds): 250

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    Re: Crashing to desktop has started. Mysterious message box

    Your first post mentions a message box.

    I still think the issue is a notifier on your desktop.

    Make sure all of your drivers are up to date.



    When did this problem start? Did you make any changes recently?

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    Re: Crashing to desktop has started. Mysterious message box

    Quote Originally Posted by SIGNALNORTH View Post
    Seemingly NOT cured after all! DOH!

    ok so system is:-

    AMD A10 7800 Radeon R7 12 computer cores 4c+8G 3.50 gl

    ram 12.gb

    64 bit

    windows 8.1

    event viewer windows log application showed this:-

    Outlook loaded the following add-in(s): Name: Microsoft Exchange Add-in Description: Exchange support for Unified Messaging, e-mail permission rules, and calendar availability. ProgID: UmOutlookAddin.FormRegionAddin GUID: {F959DBBB-3867-41F2-8E5F-3B8BEFAA81B3} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Microsoft Office\Root\Office16\ADDINS\UmOutlookAddin.dll Boot Time (Milliseconds): 16 Name: Outlook Social Connector 2016 Description: Connects to social networking sites and provides people, activity, and status information. ProgID: OscAddin.Connect GUID: {2163EB1F-3FD9-4212-A41F-81D1F933597F} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Microsoft Office\Root\Office16\SOCIALCONNECTOR.DLL Boot Time (Milliseconds): 16 Name: OneNote Notes about Outlook Items Description: Adds Send to OneNote and Notes about this Item buttons to the command bar ProgID: OneNote.OutlookAddin GUID: {93E5752E-B889-47C5-8545-654EE2533C64} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Microsoft Office\Root\Office16\ONBttnOL.dll Boot Time (Milliseconds): 15 Name: iCloud Outlook Add-in Description: iCloud Outlook Addin ProgID: Apple.DAV.Addin GUID: {D9BB00EA-0FB5-4032-AD67-65C6E0CDEDC0} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Common Files\Apple\Internet Services\APLZOD32.dll Boot Time (Milliseconds): 250
    Have you cleared your cache since the last update?

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    Re: Crashing to desktop has started. Mysterious message box

    Thanks for the reply - no not not made any recent changes. How do I find and rid myself of notifiers please? And how do I clear a cache?
    Thanks

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    Re: Crashing to desktop has started. Mysterious message box

    Ok I've emptied cache and checked drivers (up to date)

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    Re: Crashing to desktop has started. Mysterious message box

    Quote Originally Posted by SIGNALNORTH View Post
    Crashing to desktop has started for me during the sim - most annoying. There appears to be a message box being flashed up on screen which is causing it to crash sometimes. It flashes on and off much too quick to read. How might I go about identifying this message box and the program that is flashing it up. Hope someone can help!!!! Thanks!
    If you have an Nvidia card, us the GeForce experience to record what you see, then play it back and pause at the moment the box flashes?
    "The needs of the Flight Sim Community outweigh the needs of the one or the few"

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    Re: Crashing to desktop has started. Mysterious message box

    Got this prob back again! By the way it is minimizing rather than crashing the game, I go that wrong on my initial post. I have gone into my event log and it seems to be a OUTLOOK event ID 45 which is something to do with a Microsoft exchange add in whatever that is?

    I actually captured the message box by recording and it slowing it down with a slow mo app. It actually is empty has no header or text in it.

    Damned annoying this!

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    Re: Crashing to desktop has started. Mysterious message box

    try this check your video settings if it is on full screen in the game switch it to Pseudo change nothing else might do the trick for you<S> Fatal
    i7 2700 ,32 gigs, 4 ssd's ,1 7200rpm 2terabyte,1 samsung 55 display,2 mfd's,EDTRACKER,Warthog ,X55 stick, 7inch liliput monitor in mfd's 21 I-inc secondary display for instruments using virtual cockpit
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    Re: Crashing to desktop has started. Mysterious message box

    Do u use Outlook for email ? It's possibly notifying u of incoming emails or something. Be worth exploring options to turn notifications off in Outlook.
    Have u thought of upgrading your Win8 to Win10 ?...would be a more stable operating system.
    System specs:
    Gaming laptop: Metabox P750ZM, CPU Intel i7-4790K @ 4GHz, GTX 980m with 8Gb DDR5 VRAM, 16Gb Dual channel DDR3 RAM, 2 x Samsung EVO 840 500Gb SSDs, Win10 Home 64bit.

    Gaming PC: Asus Rampage III Gene mobo, i7 960 3.2Ghz cpu (running at 3.8Ghz), Noctua dual HS & fan cpu cooler, 24GB Kingston 1600mhz triple channel ram, Samsung EVO 500GB SSD, Corsair 750w psu, EVGA GTX 1070 6GB vram vid card, Windows 10 Pro 64bit.

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    Re: Crashing to desktop has started. Mysterious message box

    Thanks but in't be incoming emails as it's every few seconds . Want to pull my hair out with this!!!

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    Re: Crashing to desktop has started. Mysterious message box

    You probably have a program which is linked to Windows running which is notifying you of events, etc.

    Your system is set up to drop you to desktop when the notification happens.

    Do you have a notifier for Instagram, Twitter, or any other messaging service which gets events regularly?> Are you following any person or a number of persons on twitter or any other service?

    This is not the game.

    Other possibility is you have something wrong with your video card or memory, and when you get up on the game and it puts demands on your card/memory Windows is notifying you there is an issue.

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    Re: Crashing to desktop has started. Mysterious message box

    Quote Originally Posted by Mysticpuma View Post
    If you have an Nvidia card, us the GeForce experience to record what you see, then play it back and pause at the moment the box flashes?
    Try this to idenatify the message.
    "The needs of the Flight Sim Community outweigh the needs of the one or the few"

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    Re: Crashing to desktop has started. Mysterious message box

    Have a read thru some of the fixes in this 2014 Steam forum thread https://steamcommunity.com/app/23643...4260147963856/

    I still recommend an upgrade to Win10.
    System specs:
    Gaming laptop: Metabox P750ZM, CPU Intel i7-4790K @ 4GHz, GTX 980m with 8Gb DDR5 VRAM, 16Gb Dual channel DDR3 RAM, 2 x Samsung EVO 840 500Gb SSDs, Win10 Home 64bit.

    Gaming PC: Asus Rampage III Gene mobo, i7 960 3.2Ghz cpu (running at 3.8Ghz), Noctua dual HS & fan cpu cooler, 24GB Kingston 1600mhz triple channel ram, Samsung EVO 500GB SSD, Corsair 750w psu, EVGA GTX 1070 6GB vram vid card, Windows 10 Pro 64bit.

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    Re: Crashing to desktop has started. Mysterious message box

    Quote Originally Posted by Mysticpuma View Post
    Try this to idenatify the message.
    Could you tell me what GeForce experience is please and where I find it? Thanks!

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    Re: Crashing to desktop has started. Mysterious message box

    Google (or your favorite search engine) "GeForce Experience". You need to make an effort to find it.
    Last edited by Baffin; Apr-05-2020 at 08:17.
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