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Thread: Crashing to desktop has started. Mysterious message box

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    Crashing to desktop has started. Mysterious message box

    Crashing to desktop has started for me during the sim - most annoying. There appears to be a message box being flashed up on screen which is causing it to crash sometimes. It flashes on and off much too quick to read. How might I go about identifying this message box and the program that is flashing it up. Hope someone can help!!!! Thanks!

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    Re: Crashing to desktop has started. Mysterious message box

    Quote Originally Posted by SIGNALNORTH View Post
    Crashing to desktop has started for me during the sim - most annoying. There appears to be a message box being flashed up on screen which is causing it to crash sometimes. It flashes on and off much too quick to read. How might I go about identifying this message box and the program that is flashing it up. Hope someone can help!!!! Thanks!
    Sounds like you have notifications on somewhere outside your game.

    Windows update, or possibly a driver update.


    Solution: update all or turn off notifier.

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    Re: Crashing to desktop has started. Mysterious message box

    Quote Originally Posted by SIGNALNORTH View Post
    Crashing to desktop has started for me during the sim - most annoying. There appears to be a message box being flashed up on screen which is causing it to crash sometimes. It flashes on and off much too quick to read. How might I go about identifying this message box and the program that is flashing it up. Hope someone can help!!!! Thanks!
    Please post your system specifications as well as a logfile of the crash.

    See pinned posts here for common crash causes:

    https://forum.il2sturmovik.com/forum...al-assistance/

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    Re: Crashing to desktop has started. Mysterious message box

    Follow Buzzsaw's guidance above, but you should be able to ALT+TAB to view the underlying messagebox if you need to.

    Quote Originally Posted by SIGNALNORTH View Post
    Crashing to desktop has started for me during the sim - most annoying. There appears to be a message box being flashed up on screen which is causing it to crash sometimes. It flashes on and off much too quick to read. How might I go about identifying this message box and the program that is flashing it up. Hope someone can help!!!! Thanks!

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    Re: Crashing to desktop has started. Mysterious message box

    Drock Buzzsaw and Slipstream thank you for replying and trying to help, can I ask where do I find my system spec and also where do I find logfile? (and what do I use to open it with?) Thanks! Sorry for such basis questions. Thanks for your patience.

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    Re: Crashing to desktop has started. Mysterious message box

    Quote Originally Posted by SIGNALNORTH View Post
    Drock Buzzsaw and Slipstream thank you for replying and trying to help, can I ask where do I find my system spec and also where do I find logfile? (and what do I use to open it with?) Thanks! Sorry for such basis questions. Thanks for your patience.
    The system specifications you can get by right-clicking on the "My Computer" icon on your desktop, and selecting properties. This should indicate you the Processor, installed memory, and system type.

    For the graphic card, you should be able to get this from the graphics card driver.

    For the logfile, you can get it from the "My computer" icon on your desktop as well. Right click it, and select Manage, then go to Event Viewer > Windows Logs > Application. This will list all errors/warnings logged by windows with a time stamp. You should select the one that has the same time as when the crash happened. If you do that just after the crash it should be the top one.

    This is one way... Another way is to type "event viewer" in the windows search box

    Whatever you do it is good practice to create a "restore point" before you change anything. Type "restore point" in the windows search box and follow instructions.

    Good luck
    Last edited by ATAG_Noofy; Oct-03-2019 at 06:56.
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    Re: Crashing to desktop has started. Mysterious message box

    Thanks for the replies again. Well I simply switched off notifications and so far it has been great! Fingers crossed.Thanks! If the trouble re-emerges I will follow all your further instructions. Great help, thanks again

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    Re: Crashing to desktop has started. Mysterious message box

    Seemingly NOT cured after all! DOH!

    ok so system is:-

    AMD A10 7800 Radeon R7 12 computer cores 4c+8G 3.50 gl

    ram 12.gb

    64 bit

    windows 8.1

    event viewer windows log application showed this:-

    Outlook loaded the following add-in(s): Name: Microsoft Exchange Add-in Description: Exchange support for Unified Messaging, e-mail permission rules, and calendar availability. ProgID: UmOutlookAddin.FormRegionAddin GUID: {F959DBBB-3867-41F2-8E5F-3B8BEFAA81B3} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Microsoft Office\Root\Office16\ADDINS\UmOutlookAddin.dll Boot Time (Milliseconds): 16 Name: Outlook Social Connector 2016 Description: Connects to social networking sites and provides people, activity, and status information. ProgID: OscAddin.Connect GUID: {2163EB1F-3FD9-4212-A41F-81D1F933597F} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Microsoft Office\Root\Office16\SOCIALCONNECTOR.DLL Boot Time (Milliseconds): 16 Name: OneNote Notes about Outlook Items Description: Adds Send to OneNote and Notes about this Item buttons to the command bar ProgID: OneNote.OutlookAddin GUID: {93E5752E-B889-47C5-8545-654EE2533C64} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Microsoft Office\Root\Office16\ONBttnOL.dll Boot Time (Milliseconds): 15 Name: iCloud Outlook Add-in Description: iCloud Outlook Addin ProgID: Apple.DAV.Addin GUID: {D9BB00EA-0FB5-4032-AD67-65C6E0CDEDC0} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Common Files\Apple\Internet Services\APLZOD32.dll Boot Time (Milliseconds): 250

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    ATAG Member ATAG_DRock's Avatar
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    Re: Crashing to desktop has started. Mysterious message box

    Your first post mentions a message box.

    I still think the issue is a notifier on your desktop.

    Make sure all of your drivers are up to date.



    When did this problem start? Did you make any changes recently?

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    ATAG Member ATAG_DRock's Avatar
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    Re: Crashing to desktop has started. Mysterious message box

    Quote Originally Posted by SIGNALNORTH View Post
    Seemingly NOT cured after all! DOH!

    ok so system is:-

    AMD A10 7800 Radeon R7 12 computer cores 4c+8G 3.50 gl

    ram 12.gb

    64 bit

    windows 8.1

    event viewer windows log application showed this:-

    Outlook loaded the following add-in(s): Name: Microsoft Exchange Add-in Description: Exchange support for Unified Messaging, e-mail permission rules, and calendar availability. ProgID: UmOutlookAddin.FormRegionAddin GUID: {F959DBBB-3867-41F2-8E5F-3B8BEFAA81B3} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Microsoft Office\Root\Office16\ADDINS\UmOutlookAddin.dll Boot Time (Milliseconds): 16 Name: Outlook Social Connector 2016 Description: Connects to social networking sites and provides people, activity, and status information. ProgID: OscAddin.Connect GUID: {2163EB1F-3FD9-4212-A41F-81D1F933597F} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Microsoft Office\Root\Office16\SOCIALCONNECTOR.DLL Boot Time (Milliseconds): 16 Name: OneNote Notes about Outlook Items Description: Adds Send to OneNote and Notes about this Item buttons to the command bar ProgID: OneNote.OutlookAddin GUID: {93E5752E-B889-47C5-8545-654EE2533C64} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Microsoft Office\Root\Office16\ONBttnOL.dll Boot Time (Milliseconds): 15 Name: iCloud Outlook Add-in Description: iCloud Outlook Addin ProgID: Apple.DAV.Addin GUID: {D9BB00EA-0FB5-4032-AD67-65C6E0CDEDC0} Load Behavior: 3 HKLM: 1 Location: C:\Program Files (x86)\Common Files\Apple\Internet Services\APLZOD32.dll Boot Time (Milliseconds): 250
    Have you cleared your cache since the last update?

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    Re: Crashing to desktop has started. Mysterious message box

    Thanks for the reply - no not not made any recent changes. How do I find and rid myself of notifiers please? And how do I clear a cache?
    Thanks

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    Re: Crashing to desktop has started. Mysterious message box

    Ok I've emptied cache and checked drivers (up to date)

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    Re: Crashing to desktop has started. Mysterious message box

    Quote Originally Posted by SIGNALNORTH View Post
    Crashing to desktop has started for me during the sim - most annoying. There appears to be a message box being flashed up on screen which is causing it to crash sometimes. It flashes on and off much too quick to read. How might I go about identifying this message box and the program that is flashing it up. Hope someone can help!!!! Thanks!
    If you have an Nvidia card, us the GeForce experience to record what you see, then play it back and pause at the moment the box flashes?
    "The needs of the Flight Sim Community outweigh the needs of the one or the few"

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